Publication Date
2026
College
College of Professional Studies
Department
Nursing
Document Type
Poster
Description
In a rural primary care clinic, pediatric asthma telephone triage is a high-risk process because nurses must make rapid decisions based on caregiver report alone. Inconsistent assessment, documentation, disposition, and follow-up may delay escalation, increase avoidable urgent care use, and worsen inequities, including for American Indian/Alaska Native children. This theoretical quality improvement project proposes caregiver asthma action plans with teach-back, a standardized RN triage workflow with EHR prompts and training, and a closed-loop follow-up protocol to improve safety, consistency, and timely follow-up.
COinS