Implementation of a warm line for Arcata and the surrounding area
Graduation Date
2014
Document Type
Project
Program
Other
Program
Project (M.S.W.)--Humboldt State University, Social Work, 2014
Committee Chair Name
Michael Yellow Bird
Committee Chair Affiliation
HSU Faculty or Staff
Keywords
Warm line, Peer support, Mental health, Humboldt State University -- Projects -- Social Work
Abstract
Problem: The issues I am focusing on are implementing and sustaining a mental health peer support "warm line" for Humboldt County; one that does not currently, exist. This type of "warm line" can assist our community by increasing resources, decreasing social isolation, and achieve rapport with relationships regarding peer to peer support. Most mental health services that serve large numbers of people only exist through our County programs. Methods: I used qualitative research methods by interviewing two supervisors of hotlines; Humboldt Domestic Violence Services (HDVS) and Rape Crisis Team. I then used the snowball technique and interviewed two counselors. My purpose was to acquire professional opinions concerning the needs in Humboldt County regarding mental health support for all its adult population. Results: Asking four qualitative questions gave overwhelming answers of: no, there are not enough services; what does exist is not working; the alternative of Kunle's warm line is welcomed and needed. Conclusion: the services that are available may be helpful to the people with the highest of need, those who are going to harm themselves or someone else. Those people who do not meet the urgent criteria are not seen right away. To get an appointment regarding a person's mental health it is scheduled for 3-4 months later. Many people, as a result, go without the support for basic mental health needs in this county. Kunle's warm line can reach more people who do not meet the criteria for highest of need by Humboldt County Mental Health.
Recommended Citation
Coss, Kathleen Anne, "Implementation of a warm line for Arcata and the surrounding area" (2014). Cal Poly Humboldt theses and projects. 2246.
https://digitalcommons.humboldt.edu/etd/2246
https://scholarworks.calstate.edu/concern/theses/pv63g239g