Usage rate and helpfulness of client based university classes at HSU
Graduation Date
2014
Document Type
Project
Program
Other
Program
Project (M.B.A.)--Humboldt State University, Business Administration, 2014
Committee Chair Name
Nancy Vizenor
Committee Chair Affiliation
HSU Faculty or Staff
Keywords
Helpfulness, Humboldt State University, Client-based courses, Satisfaction recommendations, Impact, Humboldt State University -- Projects -- Business Administration, Clients, Service learning, Usage rate
Abstract
Universities around the world offer service learning/client-based courses, which provide opportunities for students and organizations to work together on semester--long projects. Research has unearthed the benefits students receive from partaking in the client-based courses. However, there is a paucity of research regarding the benefits clients receive from participating in service learning/client-based courses. To help fill the void, an empirical study was conducted to determine the benefits participating clients receive from Humboldt State University client-based courses. A study including 31 respondents from six different client-based university courses was conducted. Measures determined the impact on participating organizations, the satisfaction the clients endured, and recommendations the clients endorsed to help improve future client-based courses. The results demonstrate both high amounts of positive impact and satisfaction. Clients generated recommendations that would help improve the future client-based courses. Clients benefitted by receiving new information, insights, and strategies. The clients also implemented a majority of the students' final deliverables. Despite the positive results, this research only scrapes the surface of client-based course research. This study sets the stage for further research in this field.
Recommended Citation
Ertmer, Joshua Jordan, "Usage rate and helpfulness of client based university classes at HSU" (2014). Cal Poly Humboldt theses and projects. 2155.
https://digitalcommons.humboldt.edu/etd/2155
https://scholarworks.calstate.edu/concern/theses/v979v5187