Creator(s) bio

My name is Zachary Ruybal and I am a Senior at Humboldt State University, majoring in Criminology and minoring in Environmental Policy. I live in Eureka, and have lived here for about 3 months, but have lived in Humboldt County since January 2020. I conducted an oral history, and the interviewee is Shaylyn Heitzman, who is a receptionist at one of the doctors office's in Providence St. Joseph's Hospital. She is a Eureka resident, and has been firsthand impacted by the pandemic due to her previous job closing due to COVID-19. Since she works in the healthcare industry, and she has felt the impact of COVID-19 on small business, she has lots of firsthand experience with the impacts that COVID-19 has brought forth on both her and the local community members.




Oral History

Document Type

Oral History Student Projects

Creation Date



This oral history is an interview that includes questions about how COVID-19 has impacted community members in Humboldt County, in this specific oral history, how it has impacted Shaylyn Heitzman. I learned about what her day to day life is like, as well as what she'd like people in the future to know about this pandemic time. It includes what COVID-19 has brought upon society, how it can be seen as an opportunity, and the hardships that it has created. This oral history gives us a good look at how healthcare workers, specifically receptionists who have contact with the public on a daily basis, have been affected by this pandemic, and how Shaylyn see's the world in the future after this pandemic passes. Her story is especially unique because she also has firsthand experience on how the pandemic has caused unemployment for small business, and has felt the repercussions that COVID-19 has brought on community members financially, mentally, and emotionally.

2021-05-13 19-56.pdf (392 kB)
Written Release Form - Shaylyn Heitzman